Privacy Notice
Belmont Property Advisory respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. This Privacy Notice explains how we collect, use, disclose and store your personal information when you engage with our buyers agency services or interact with our website.
We may collect personal information including your name, email address, phone number, residential address, financial information relevant to your purchasing capacity, identification documents, property preferences and any other information you provide to us directly. We may also collect technical information such as your IP address, browser type and website usage data when you visit our website.
Your personal information is collected when you submit an enquiry, complete a form, book a consultation, sign a buyer’s agency agreement, communicate with us via phone, email or social media, or otherwise engage our services. In some circumstances, and with your consent, we may collect information from third parties such as mortgage brokers, lenders, solicitors, conveyancers, real estate agents or property data providers.
We collect and use your information to provide buyers agency services, identify and assess suitable properties, conduct due diligence, negotiate property purchases on your behalf, coordinate with agents and professional advisers, prepare documentation, and comply with legal and regulatory obligations. If you choose not to provide certain information, we may be unable to deliver our services effectively.
Your personal information may be disclosed to third parties including selling agents, property vendors, mortgage brokers, lenders, valuers, building and pest inspectors, conveyancers, solicitors and government authorities where required by law. We do not sell your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored securely using password-protected systems and reputable third-party service providers. Some of these providers may store data overseas. By engaging our services, you acknowledge and consent to this possibility.
You may request access to or correction of your personal information at any time by contacting us using the details provided on our website. We will respond within a reasonable timeframe in accordance with applicable Australian privacy laws.
If you have concerns about how your personal information has been handled, you may contact us in writing. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
By submitting your details through our website or engaging our services, you consent to the collection, use and disclosure of your personal information as described in this Privacy Notice. You confirm that the information you provide is accurate and complete and authorise us to communicate with relevant third parties, including agents, brokers and legal representatives, for the purpose of assisting you in purchasing property. You also consent to receiving communications from us via phone, SMS and email in relation to our services and relevant property opportunities.
If you do not agree with this Privacy Notice and Consent, you should not use our website or engage our services.